Shipping policy
I Just Placed an Order. When Will It Ship?
Please allow 3 to 7 business days for processing and production before your order ships.
How Long Is the Shipping Time?
Average Shipping Time: 2 to 5 business days.
Please note that unforeseen circumstances, such as natural disasters, holidays, and weather conditions, may cause shipping delays. While most packages arrive on time, we cannot guarantee exact delivery dates as any delivery issues are the responsibility of the shipping carrier.
Can I Cancel My Order?
Yes, you can cancel your order without any penalty! To ensure your cancellation is processed, please do so within 24 hours of placing your order. If your item has already shipped, simply send us an email with the subject line "CANCEL."
I Entered an Incorrect Address!
If you have misspelled your address or it was auto-filled incorrectly, please respond to your order confirmation email with the correct information. Contact us immediately, and if the address is wrong, we can make the correction within 24 hours.
My Item Arrived Damaged.
We pack every item with extra care, but occasionally, products may arrive damaged due to mishandling during transit. If this happens, please contact us with the following details:
- Your order number
- A picture of the damaged product
Once we receive this information, we will gladly send you a replacement at no additional cost.
I Have a Question That Wasn’t Answered. Can You Please Help?
If you have any further questions that we haven’t addressed, please don’t hesitate to contact us. We strive to respond within 24 hours.